![]() So we are optimistic but more needs to be done. ![]() Like we said, this past weekend there has been a bit of improvement. We are seeing improvements both for departures and a little bit with arrivals. We're starting to see that on the grounds here. We do know that there has been added staffing. ![]() What about the hundreds of additional CATSA screening officers that have been hired? Has that helped? The ArriveCAN app is the next thing that we think we need to tackle, the government agrees with us that there's health checks involved on that that we need to be streamlining and that can help speed up the bottleneck for passengers. There's lots of tips that CATSA has on what can go into a carry-on and that's something that you can do to kind of speed your way up and when you're landing here, if you're coming from somewhere international, you need to really be getting that ArriveCAN app. We will also say that you know when you are departing, please be ready to go through security. But generally that is the advice to passengers. There are some peak times when we've got more flights coming and going. Now the wait times are going to vary throughout the day. We're still sticking with the same advice to passengers (issued earlier this spring) so if you're traveling domestically within Canada please arrive two hours ahead of your flight and if you're flying international that's three hours. How early do you need to get to the airport amid all these delays? So things are looking up and we're looking positive towards the summer season, which is going to really heat up in the next couple of weeks and that's going to be the test. So we can say that it has made a little bit of improvement. ![]() ![]() So we've only had a couple of days to gauge it by but we did see some improvement, there was some better flow for international arrivals, which is where we've really been seeing some bottlenecks piling up - passengers have been spending time waiting on planes and then going through customs. Well this past weekend was the first one with this change, the pause to the random testing. Has the federal government’s move to temporarily scrap random COVID-19 testing for arriving passengers helped? Gass also shared the latest advice on when to arrive at the airport if you have a departing flight. On Monday CP24 spoke with Greater Toronto Airports Authority Spokesperson Tori Gass for an update about the situation at Pearson and the outlook for the busy summer travel season. Last week, Toronto Mayor John Tory called the chaos at Pearson “unacceptable” while asking stakeholders to come together and find some solutions.įormer NHL player turned podcast host Ryan Whitney also made headlines last week when his video documenting one particularly frustrating experience at the airport went viral, amassing millions of views on Twitter. Some of the delays are being blamed on staffing shortages at the airport while others have been attributed to some remaining COVID-19 health checks, which are slowing the processing times at customs. Cancelled flights and hours-long waits at security and customs have become an all too common occurrence for many travellers trying to navigate Pearson International Airport in recent months. ![]()
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